NOW HIRING SALES ADMIN & TENANCY COORDINATOR
Arcadia Consulting Vietnam is seeking a responsible and service-minded professional to join us as a Sales Admin & Tenancy Coordinator based in Ho Chi Minh City. This position plays a vital role in ensuring operational excellence across our sales transactions and tenancy management processes.
KEY RESPONSIBILITIES
1. Sales Administration
- Prepare, review and process sales contracts, proposals and relevant documentation
- Coordinate closely with the internal teams to ensure timely execution of transactions
- Maintain accurate and up-to-date client records, documentation and reporting systems
- Track sales activities, generate performance reports and support basic data analysis
- Provide administrative assistance to the Sales team to ensure operational efficiency
2. Tenancy Management
- Manage tenant communication related to lease agreements, renewals and terminations
- Schedule and coordinate property inspections, handovers and move-in/move-out processes
- Prepare tenancy documentation, including leasing contracts and condition reports
- Monitor rental collections, follow up on overdue payments and maintain accurate payment records
- Collaborate with the property and maintenance teams to address tenant concerns promptly and professionally
3. Client Service
- Act as a point of contact for tenants and clients, responding to inquiries with professionalism and care
- Support the delivery of a positive client and tenant experience through clear communication and timely assistance
- Offer guidance on routine property-related matters to help tenants navigate processes smoothly
4. Departmental Support
- Undertake additional duties or project-based work as assigned by the Head of Department
- Uphold confidentiality, integrity and internal compliance in all tasks
REQUIREMENTS
- Minimum 1–2 years of experience in sales administration, property management or a related support role
- Willingness to work flexible hours, including occasional evenings or weekends as operationally required
- Strong organizational skills with the ability to manage multiple tasks and timelines effectively
- Self-disciplined to detail, especially in contract handling and reporting
- Strong interpersonal and communication skills; capable of managing sensitive situations with discretion
- Proficiency in Microsoft Office; familiarity with CRM or property management software is an advantage
- Professional demeanor, a sense of responsibility and a commitment to service quality
- Able to work both independently and collaboratively under time constraints
- Fluent in Vietnamese and proficient in English
WHAT WE OFFER
- Competitive salary package with commission and performance incentives
- Opportunities for professional growth and development through internal and external trainings
- A respectful, team-oriented work environment where ethics, quality and long-term relationships matter
Interested candidates are invited to submit their resume and cover letter in English language to rs@arcadia-consult.com.vn
Arcadia Consulting is a Singapore-founded, independently owned real estate advisory firm serving private investors with substantial capital and a long-term mindset. Since 2020, we have partnered with clients across Southeast Asia to identify, acquire and manage real estate assets that combine legal clarity, income stability and long-term value. At Arcadia Consulting Vietnam, we work side-by-side with investors who value discretion and grounded advice for acquisition and full-cycle asset management, including leasing, reporting and strategic restructuring. Our portfolios span yield-generating apartments, shophouses, resort villas, branded residences and alternative real estate in selected markets across Europe and Asia Pacific.